General information
INTRODUCTION
Welcome to HIAF.
We respect your privacy and are committed to protecting the personal information you provide when you visit our website, use our services, make a donation, contact us, volunteer, register for an event, or interact with our online platforms.
This Privacy Policy explains how HIAF collects, uses, stores, protects, and discloses personal information.
By using our website, you acknowledge the practices described in this Privacy Policy.
About Us
HIAF is a non-governmental organisation.The Honourable Ishmael Ashitey Foundation (HIAF) was established to honor the memory of Hon. Ishmael Ashitey. Its purpose is to award merit based scholarships to students of Tema Manhean with high academic credentials who are pursuing a degree at a public university in Ghana. Its mission is to enhance the lives of the residents of Tema Manhean, now and for generations to come, by working together with donors to build the community through education.Organisation Name: The Honourable Ishmael Ashitey Foundation (HIAF)
Address: P.O. Box CS8218 Tema, Ghana
Email: info@hiafghana.com
Telephone: +233 243 263 082
Website: www.hiafghana.comFor privacy-related enquiries, contact us using the details above.
Information We Collect
We may collect personal information when you interact with our website or services.
This information may include:
• Full name
• Email address
• Telephone number
• Residential or postal address
• Organisation or company name
• Payment and donation information
• Volunteer information
• Event registration information
• Messages and enquiries submitted through contact forms
• Information provided when applying for programmes or services
• Photographs, videos, testimonials, or other content submitted with your permission
• Website usage information
• IP address
• Browser type and device information
• Pages visited and interaction with our website
• Cookies and similar technologies
We only request information relevant to the purpose for which it is collected.
How We Collect Information
We collect information through:
• Website forms
• Donation forms
• Volunteer applications
• Event registration forms
• Newsletter subscriptions
• Programme applications
• Email correspondence
• Telephone or other communications
• Social media interactions
• Cookies and website analytics
• Third-party payment or service providers
How We Use Your Information
We use personal information for legitimate organisational purposes, including:
• Responding to enquiries and requests
• Processing donations and payments
• Managing volunteers and supporters
• Registering participants for events and programmes
• Delivering NGO programmes and services
• Communicating organisational updates
• Sending newsletters and other communications where permitted
• Improving our website and services
• Monitoring website usage and performance
• Maintaining website security
• Preventing fraud, misuse, and unauthorised activity
• Meeting legal and regulatory obligations
• Maintaining appropriate organisational records
We will not use your personal information for purposes unrelated to the reason for collection without an appropriate legal basis or your consent where required.
Donation and Payment Information
If you make a donation through our website, your payment may be processed by a third-party payment service provider.
We do not need to store your complete payment card details on our website where payment processing is handled by an external payment provider.
Payment providers may collect and process information according to their own privacy policies and terms.
We encourage donors to review the privacy policies of the relevant payment provider before completing a transaction.
Cookies
Our website may use cookies and similar technologies to improve functionality, security, performance, and user experience.Cookies may help us:• Remember website preferences
• Understand how visitors use our website
• Improve website performance
• Measure the effectiveness of communications
• Provide relevant website functionality
Website Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include:
• Number of visitors
• Pages visited
• Traffic sources
• Approximate geographic location
• Device and browser information
• Time spent on pages
• Website interactions
Analytics information helps us improve our website, communications, and digital services.
Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share personal information with trusted third parties where necessary to provide services, operate our website, process transactions, deliver programmes, or meet legal obligations.
These parties may include:
• Payment processors
• Website hosting providers
• Email and communication platforms
• Website analytics providers
• IT and security service providers
• Professional advisers
• Government authorities or law enforcement agencies where legally required
Third-party service providers are expected to handle personal information appropriately and securely.